To protect your computer from unauthorized access, Windows uses several security features, and the first one you usually encounter is Windows Login. In Windows 11 and Windows 10, Microsoft offers Windows Hello for even stronger security.
With Windows Hello, users can sign in to their devices, websites, and apps using a preset PIN, facial recognition, iris scan, or fingerprint. However, it is not an easy navigation. Sometimes Windows Hello for Business configuration logging fails and the system launches the 0x80040154 error code.
Error 0x80040154 can be seen while using Windows Update or Microsoft Store, running Outlook, Mail and Calendar app, Microsoft Edge browser, etc. Here we are discussing this error code when it appears while setting up a PIN.
Windows Hello for Business PIN configuration error 0x80040154
If you are unable to sign in or set up Windows Hello for Business and encounter the Error code 0x80040154you can solve this problem with the following solutions:
- Update your version of Windows.
- Enable DomainPINLogo in Windows Registry.
- Delete the Ngc folder on your computer.
- Turn on the TPM.
- Verify your Microsoft account on Windows.
Read on, as I explore the above solution in detail.
1]Update your version of Windows
Error 0x80040154 is established to affect computers running on specific versions of Windows. In response, Microsoft rolled out a Windows update that fixes the bug. Below is a brief guide to updating your version of Windows.
- First, press the windows + me key combination to open Windows Settings. Here, click Windows Update of the side panel.
- Then click on the Check for updates if your system is not up to date. If the search finds available updates, click Download and installand follow the onscreen instructions to complete the installation.
- Downloading updates can take minutes or hours, depending on the size of the updates. After downloading, install the updates and restart your machine to complete the operation.
If your computer is up to date but you still see error 0x80040154 when setting up your Windows Hello PIN, continue to the next solution below.
Read: List of Windows PIN error codes with solutions.
2]Enable DomainPINLogo in Windows Registry
Some users may experience a reset of their Windows Hello PIN during a feature upgrade. You may be one of these users and as such you need to activate domain pin login of Registry Editor. Follow the steps below to do so:
press the Windows key + R key combination, enter regedit, and press ENTER to open Registry Editor. If Registry Editor does not open, read this guide.
In the Registry Editor window, navigate to the following location:
HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
Here, search AuthorizeDomainPINLogo from the right pane. If you can’t find it, you need to create it by right-clicking on an empty area on the right and going to New > DWORD (32-bit) value. Name the value AuthorizeDomainPINLogo and continue with this guide.
Then double-click AuthorizeDomainPINLogo and enter 1 in the Value data domain. To select Hexadecimal wireless option Based and finally, click on the Okay button to save and close the window.
When you have completed the above steps, close Registry Editor and restart your computer.
3]Delete the Ngc folder on your computer
It is important to note that you are not supposed to delete the Ngc folder but empty its contents. The Ngc folder stores data needed to save and access your PIN information. Hence, this folder is the next suspect when updating your Windows OS version does not fix error 0x80040154.
REMARK: You must be logged into Windows with an administrator account to access the ngc case.
First, navigate to the Ngc folder by navigating to:
C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoft
Here, double-click the ngc folder to open it.
Here, click on any contents of the folder and press the CTRL+A combination to select all other contents of the Ngc folder.
Finally, press the DELETE button and confirm your action. Restart your PC after deleting everything in the Ngc folder, and you should no longer have error 0x80040154.
4]Turn on the TPM
To configure TPM to fix error 0x80040154, call the To run dialog box by pressing the Windows key + R combination. Then type tpm.msc in the Run dialog box and press ENTER.
In the new Trusted Platform Module window that opens, click action in the top menu and select Preparing the TPM from the context menu.
After the previous step, now you need to restart your PC to make the changes. When your computer boots, follow the next steps as instructed on the screen.
Finally, restart your computer again to finalize the TPM configuration and clear Windows Hello error 0x80040154.
5]Verify your Microsoft account on Windows
press the Windows key + I combination to launch Windows Settings. Here, click Settings from the left pane.
Then click on Your informations and you will see an option that says Verify your identity to sync passwords across all your devices. Click on To verify.
Next, a small window appears, which displays your email address and verification options. Click on your email address if you have access to it, and you will receive an email from Microsoft account team.
Open this email and look for a 7-digit PIN code. Type this PIN in the Windows Account Verification window to complete the verification. If you don’t have access to your Microsoft account email, you can explore the other verification methods shown on the screen.
What is TPM?
TPM stands for Trusted Platform Module, and it has been installed on Windows PCs for a few years. TPM is a chip on your computer’s motherboard that provides a cryptographic key to secure access to your computer.
What is Windows Hello for Business?
Window Hello for Business is similar to Windows Hello, but instead of passwords, the user gets strong two-factor authentication protection for their devices and account.
What kind of camera is needed for Windows Hello?
To use Windows Hello facial recognition, your webcam must have special infrared sensors and hardware, according to MIcrosoft. Typically, you need an Intel ReaseSense or a 3D camera. If a developer wants to create an infrared (IR) camera for Windows Hello, they must first have the camera certified by the Hello companion device framework. Without it, you cannot integrate the IR camera into a Hello solution.
