Google Pay makes it very easy to manage payments in stores that accept NFC, and Wear OS has long supported the ability to make these payments. With Samsung’s Galaxy Watch 4, it’s finally possible to install Google Pay, but some owners have recently seen errors including that Google Pay “could not complete the setup”.
A large number of threads from the past few weeks have emerged on the other side Reddit and The Samsung Community forumsall with Galaxy Watch 4 owners who recently experienced issues setting up or using Google Pay on their smartwatch.
The issue under investigation appears to only affect Galaxy Watch 4 and Galaxy Watch 4 Classic owners, and it sees Google Pay showing error messages including that the device “does not meet software standards” or that ‘Could not complete setup to pay in store’ while trying to add a new card. Both errors are shown below as captured by some affected users.
There are a few threads showing this problem going back to about mid-Januarybut most of the reports have arrived the pass week or so, perhaps revealing a correlation with the latest Galaxy Watch 4 update which started rolling out widely around February 10.
Google acknowledged the situation on its official Twitter account, in response to a Galaxy Watch 4 owner requesting a fix for the ongoing issue. According to the tweet, an investigation is ongoing, but it’s unclear if Google knows the root cause at this point.
Learn more about the Galaxy Watch 4:
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